Contact Us

Effective Date: April 22, 2026
Last Updated: April 22, 2026

Contact Channels

If you need help with your account, billing, privacy rights, refunds, intellectual property notices, or other legal matters, you can contact FlashOmni, the operator of the FlashOmni service, at:

• Support, billing, privacy, and legal requests: support@flashomni.co

When you contact us, please include enough information for us to identify and review your request efficiently, such as:

• the email address associated with your account;
• any relevant order, subscription, invoice, or transaction reference;
• your country or region of residence, if your request relates to privacy or consumer rights; and
• a concise description of the issue or request.

Response Times

We aim to respond within 2 business days for ordinary support matters. Requests involving privacy rights, charge disputes, formal legal notices, or complex billing reviews may take longer where identity verification, payment-provider coordination, or legal review is required.

Privacy And Data Subject Requests

If you are making a request to access, correct, delete, restrict, export, or object to certain processing of your personal data, please email support@flashomni.co with the subject line Privacy Request.

To protect account security and the rights of others, we may request additional information to verify identity before acting on a request. We may also retain information where required for security, fraud prevention, bookkeeping, tax, dispute resolution, or other legal compliance reasons.

Refund And Billing Questions

If your question concerns a subscription cancellation, duplicate charge, unauthorized transaction, failed generation, or refund request, please contact support@flashomni.co.

Please include:

• the purchase date;
• the amount charged;
• the last four digits of the payment method, where applicable;
• the reason for the request; and
• any screenshots or supporting records that may help our review.

Copyright, Trademark, And Abuse Reports

If you believe content on or generated through the service infringes your intellectual property rights, violates applicable law, or raises safety concerns, send a notice to support@flashomni.co with sufficient detail for us to review the report, including:

• your name and contact details;
• a description of the material at issue;
• the legal basis for the complaint;
• the location or identifier of the relevant content, where available; and
• any supporting documentation reasonably necessary to evaluate the report.

Business Information

FlashOmni is an AI image and video creation platform operated through flashomni.co. Our legal pages, including our Privacy Policy, Terms of Service, and Refund Policy, form part of the framework that governs use of our services.

Service Operator

FlashOmni is the service operator responsible for flashomni.co, the FlashOmni account system, billing workflows, AI image and video creation workflows, support handling, and legal request intake. References to "FlashOmni," "we," "us," and "our" in the legal pages mean this service operator unless a separate legal entity is expressly identified in a later version of the documents.

For the fastest resolution, please send requests in English where possible and avoid sending sensitive payment-card data by email.